Survey
We record the existing installation and the technical constraints.
Replacing Radson equipment: assessment, removal of the old appliance and commissioning of the new one.

Should you repair or replace your Radson equipment? We compare the appliance’s condition, parts availability and the cost of repairs before advising you.
If replacement is the right option, we prepare the removal of the old appliance, the adaptation of the connections and the commissioning of the new one, then explain how to use it.
Does a Radson radiator or heating device need checking? Describe the installation, the symptoms and your address.
We record the existing installation and the technical constraints.
The solution is explained according to your needs and project.
The old equipment is removed and the new one is commissioned.
A code on your Radson? Check its meaning before you call us.
Yes, depending on the model and parts availability. Tell us the exact reference of your Radson appliance.
Note the model, the full code shown, the functions affected (heating, hot water) and since when. A photo of the screen helps if it can be taken safely.
Yes, our error-code guide helps you read the display. It replaces neither your model’s manual nor an on-site diagnosis.
We compare the appliance’s condition, parts availability and the cost of repairs before advising you.
Removing the old equipment is part of preparing the replacement. We agree the details with you.
Give us the model, the code if any and your town and we will get back to you.