Van Molder services

Repairs · servicing · replacement

Your Saint Roch boiler.
Our expertise.

For a fault, servicing or replacement of your Saint Roch boiler, send us the exact model, the displayed code and your town.

Identify your appliance

Models and ranges Saint Roch

Selected references from manufacturer documentation, including older generations. Check the full name and suffix on the rating plate: manuals and error codes can differ by version and country.

ROKOR and ULTRA PF references retained in the index of the former official Saint Roch website. That website is currently unavailable; confirm your appliance version using its own manual.

Saint Roch manuals by range

These official documents cover the US market. Each range links to its manual and brochure. These PDFs do not contain a separate code table for every model: faults depend on the installed control or burner.

SR Universal (US)

  • SRU30
  • SRU40
  • SRU50
  • SRU60
  • SRU30H
  • SRU40H
  • SRU50H

WT-1/WT-2: Hydrostat 3250TC. LT kit (less tankless): Hydrostat 3250-Plus. Messages below apply only to the 3250-Plus; no separate 3250TC table verified. Manual: models p. 7, controls pp. 10–11.

Manual PDFSR UniversalBrochure PDFSR Universal

SR Optimajor (US)

  • OPTI GLP 6
  • OPTI GLP 8
  • OPTI GLP 10
  • OPTI GLP 12
  • OPTI GLP 14

Remote-mounted Hydrostat 3250-Plus, according to the brochure. Manual: models p. 6; brochure: control p. 2. Also identify separate safety devices and the installed burner.

Manual PDFSR OptimajorBrochure PDFSR Optimajor

SR S10 (US)

  • S10/3
  • S10/4
  • S10/5
  • S10/6
  • S10/7

Hydrostat 3250-Plus specified in the manual, pp. 5 and 8. Model references p. 5. Confirm the fitted control before using the messages.

Manual PDFSR S10Brochure PDFSR S10

Hydrostat 3250-Plus manual · codes and indicators, pp. 8 and 11–14

Additional documents

Accessories, burner and venting: these PDFs are not code tables for every Saint Roch boiler.

Your need, our starting point

Our services for Saint Roch

01

Diagnosis & repairs

Describe the fault, the message shown and what changed. The diagnosis looks for the origin of the problem.

02

Servicing

Tell us the model and the date of the last service, and keep the previous certificate to hand if you have one.

03

Replacement

To upgrade your installation, we talk about the current equipment, your home and your hot-water needs.

Before you call us

A few details,
an easier conversation.

These details help us understand the request and check what we can take on. Never dismantle the appliance to look for a reference.

  • The visible referenceModel name and number shown on the front panel or the accessible label.
  • The symptomsHeating, hot water, leak, noise or displayed code, and since when.
  • Your townYour address lets us check whether we can come out.
Boiler display

Saint Roch error codes

Check the model, note the full code and learn the useful precautions before the diagnosis.

Before reading the list

Hydrostat 3250-Plus messages only: SR S10/3 through S10/7, SR Optimajor OPTI GLP 6/8/10/12/14 and SR Universal with the LT kit. Confirm the control reference and version; the cited manual is for the 3250-Plus, revision 082625. These messages are not assigned to the 3250TC in WT-1/WT-2 kits or older Belgian ROKOR and ULTRA PF boilers. LEDs and Pur are labelled as indicators rather than fault codes. Burner faults require the burner’s own manual.

8 error codes found

See the Saint Roch codes

Advice for understanding your appliance

Local service

A visit at your home

We come to your address. Tell us where you are to confirm availability.

See the service area
All brands

Also discover our other pages

Each brand has its own service page.

Let’s talk about your Saint Roch appliance

Your model, your town and your need: three details to get started.

0470 868 853Request a service call
Saint Roch: repairs, servicing and replacement | Van Molder