SR Universal
US market- SRU30
- SRU40
- SRU50
- SRU60
- SRU30H
- SRU40H
- SRU50H

Repairs · servicing · replacement
For a fault, servicing or replacement of your Saint Roch boiler, send us the exact model, the displayed code and your town.
Selected references from manufacturer documentation, including older generations. Check the full name and suffix on the rating plate: manuals and error codes can differ by version and country.
ROKOR and ULTRA PF references retained in the index of the former official Saint Roch website. That website is currently unavailable; confirm your appliance version using its own manual.
These official documents cover the US market. Each range links to its manual and brochure. These PDFs do not contain a separate code table for every model: faults depend on the installed control or burner.
WT-1/WT-2: Hydrostat 3250TC. LT kit (less tankless): Hydrostat 3250-Plus. Messages below apply only to the 3250-Plus; no separate 3250TC table verified. Manual: models p. 7, controls pp. 10–11.
Manual PDFSR UniversalBrochure PDFSR UniversalRemote-mounted Hydrostat 3250-Plus, according to the brochure. Manual: models p. 6; brochure: control p. 2. Also identify separate safety devices and the installed burner.
Manual PDFSR OptimajorBrochure PDFSR OptimajorHydrostat 3250-Plus specified in the manual, pp. 5 and 8. Model references p. 5. Confirm the fitted control before using the messages.
Manual PDFSR S10Brochure PDFSR S10Hydrostat 3250-Plus manual · codes and indicators, pp. 8 and 11–14
Accessories, burner and venting: these PDFs are not code tables for every Saint Roch boiler.
Describe the fault, the message shown and what changed. The diagnosis looks for the origin of the problem.
Tell us the model and the date of the last service, and keep the previous certificate to hand if you have one.
To upgrade your installation, we talk about the current equipment, your home and your hot-water needs.
These details help us understand the request and check what we can take on. Never dismantle the appliance to look for a reference.
Check the model, note the full code and learn the useful precautions before the diagnosis.
Hydrostat 3250-Plus messages only: SR S10/3 through S10/7, SR Optimajor OPTI GLP 6/8/10/12/14 and SR Universal with the LT kit. Confirm the control reference and version; the cited manual is for the 3250-Plus, revision 082625. These messages are not assigned to the 3250TC in WT-1/WT-2 kits or older Belgian ROKOR and ULTRA PF boilers. LEDs and Pur are labelled as indicators rather than fault codes. Burner faults require the burner’s own manual.
8 error codes found
Find the model, record the full code and prepare a boiler repair in Halle, Lembeek, Waterloo or Braine-l’Alleud.
We come to your address. Tell us where you are to confirm availability.
Your model, your town and your need: three details to get started.